Data Access policy
You have a right to be given a copy of your Personal Data held by GeoDirectory on request, subject to certain exceptions.
How Do I Request a Copy of My Personal Data?
There is no particular form that you must use for your request. However, we recommend that you provide as much detail as possible in your correspondence with us so that we can deal with your query promptly and efficiently.
You may be asked to provide proof of identification and / or additional information in order to validate your identity when making such a request. Please note that we have the right to require that you identify yourself before we will respond to any access request.
If you make a request by email, the information requested will be provided to you in electronic form (where possible), unless you request otherwise. If you wish to receive the information in a particular format (e.g. paper copy or electronic where possible) this should be stated in your request.
Article 15 (4) of the GDPR states that the right to obtain a copy of your personal data undergoing processing should not negatively impact the rights and freedoms of others. This means that GeoDirectory will remove all references to other parties and only provide you with a copy of your own personal data.
Other areas where your right to your personal data may be restricted is where the data is legally privileged or where the data has been given in confidence by another party or where the release of such data might prejudice a criminal investigation.
Who do I Send my Request to
You can send your request to:
- Data Protection Coordinator, An Post GeoDirectory DAC, 5th Floor, Exo Building, North Wall Quay, Dublin 1, D01 W5Y2; or
- by email at info@geodirectory.ie
Responding to your Access Request
Once we have received your request and are satisfied as to your identity, address and / or email address (as relevant) we will respond to you within the statutory period of 30 days.
If you are not satisfied with the outcome of your access request you have the right to lodge a complaint to the Data Protection Commission at info@dataprotection.ie. You may find useful information on access requests and other data protection issues on the Data Protection Commissioner website.
Future changes to the Policy
This access request policy will be reviewed regularly in light of any legislative or other relevant developments.
It may also be further supplemented and amended by specific policies and procedures adopted by GeoDirectory. In the event of a conflict between the access request policy set out here and subsequent amendments, the latter policies and procedures shall prevail.
Ensuring Compliance – who is responsible?
Overall responsibility for ensuring compliance with the access request provisions of the Data Protection Acts rests with GeoDirectory where we are a Data Controller with respect to your personal data. In the event that we are merely a data processor we may pass your request on to the relevant Data Controller.
Inquiries about this access request policy should be made to:
Data Protection Coordinator
An Post GeoDirectory DAC
5th Floor, Exo Building
North Wall Quay
Dublin 1
D01 W5Y2
Last updated 23rd December 2025