Data Access policy

Requesting access to information

Under the General Data Protection Regulations (GDPR), you are entitled to obtain from An Post GeoDirectory DAC (GeoDirectory) confirmation as to whether or not we are processing personal data concerning you, and, where that is the case, access to the personal data. If that data is inaccurate, you have the right to have it amended.

Making an access request

Under GDPR, you may receive a copy of your personal data held by GeoDirectory on request.
In order to respond to your request we require you to:
  1. Download the Access Request Form. Please be as specific as possible about the information you wish to access.
  2. Complete, sign and date the Access Request Form.
  3. Attach a photocopy of your proof of identity and address to the Access Request Form.
  4. Post the Access Request Form to us at:
Data Protection Coordinator
An Post GeoDirectory DAC
Room 3A, GPO 
O’Connell Street 
Dublin 1.
If you cannot download the Access Request Form please write to us requesting a form at the above address and we shall send you a copy by return post.
Please note the following important requirements:
  • We reserve the right not to process an access request that is not made in our Access Request Form format.
  • We do not accept access requests via telephone, email or text message.
Responding to your access request;

Once we have received your fully completed Access Request Form and your proof of identity and address we shall respond to you within the statutory period of 30 days.
If you are not satisfied with the outcome of your access request you are entitled to make a complaint to the Data Protection Commissioner who may investigate the matter for you. You may find useful information on access requests and other data protection issues on the Data Protection Commissioner’s website.
Future changes to the policy

This access request policy will be reviewed regularly in light of any legislative or other relevant developments.
It may also be further supplemented and amended by specific policies and procedures adopted by GeoDirectory. In the event of a conflict between the access request policy set out here and subsequent amendments, the latter policies and procedures shall prevail.
Ensuring compliance – who is responsible?

Overall responsibility for ensuring compliance with the access request provisions of the Data Protection Acts rests with GeoDirectory where we are a Data Controller with respect to your personal data. In the event that we are merely a data processor we may pass your request on to the relevant Data Controller.
Inquiries about this access request policy should be made to:
Data Protection Coordinator
Room 3A, GPO
O’Connell Street 
Dublin 1.

Last updated 17th May 2018