Data Operator & Business Support

Job Purpose

The purpose of the job is to develop added value in our customer data and in their transactions with GeoDirectory.

Job Context

GeoDirectory was jointly established in 1999 by An Post and the Ordnance Survey of Ireland (OSI).  It is the definitive address database of buildings in the Republic of Ireland. There are 2.2 million addresses in Ireland, located in 1.87 million buildings.
GeoDirectory enables utility companies, emergency services, taxi companies, insurance companies, banks and government agencies to accurately locate any address in Ireland. GeoDirectory operates from An Post headquarters in the GPO, O’Connell Street, Dublin 1.

The Candidate

This role will suit a new graduate seeking experience working in a rapidly growing small organization who would like to develop and grow their skills around data understanding and utilization while being part of a growing team that updates customer data and provides associated support within the team.

Principal Accountabilities

  • Work with Geodirectory IT tools to match customer data to GeoDirectory datasets, to increase value insights contained in the customers data

  • Develop data and maintain current data for the GeoFindIT App

  • Assist marketing campaigns

  • Answer coming calls and e-mails regarding general queries about GeoDirectory

  • General administration work which includes filing and scanning


Knowledge, Experience and Skills

  • Excellent interpersonal & communication skills

  • Strong planning & organisation skills

  • Proficiency in the use of MS Office Word, Excel, Outlook and a basic knowledge of Power point

  • Third level qualification in marking or business and one year’s work experience with customer facing experience and data entry


Key Competencies

  • Customer & Quality Focused

  • Teamwork

  • Attention to detail

  • Building & Maintaining Relationships


Duration of Contract

The contract will initially be for a period of 2 years including inclusive of a 6 month trial


The Salary will be in line with market trends and level of experience, the role will be based in the GPO in Dublin 1


Annual Leave

The annual leave  allocation will be 22 days



CV and cover letter should be sent by e-mail to  The closing date for applications is the Wednesday 18th September 2019