Who Benefits From Innovation?
There are four key stakeholders who benefit from innovation. These are the owner/shareholder, the organisation, the employees, and the customers.
Owner/Shareholder: Innovation increases the value of the organisation, leading to an increase in their own wealth.
Organisation: Successful innovation will lead to happier, more loyal customers with a better focus on them. Innovation also leads to an increase in the usage of an organisation's products and services, as well as an increase in revenue, profits and market share.
Employees: Innovation creates an interesting place to work, and opportunities to grow your career ( up-skilling and/or re-skilling) and receive recognition. All key components to retaining, attracting and having a well motivated and focused team.
Customers: Innovation results in better products and/or services that better meets the needs of the customer and hopefully exceeding their expectations.