Innovation

As you can see from Peter Druckers definition innovation is about creating wealth or values for an organization that produce a competitive advantage. Innovation can be seen as a spectrum that operates between two different ranges. The first is a narrow range. A narrow range would focus on a single product and its development. The second is a broad range. A broader range focuses on creating business value throughout an organisation. 

Posted: 22/11/2017 15:59:05


“Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth" - Peter Drucker, Celebrated Management Consultant

Who Benefits From Innovation?

There are four key stakeholders who benefit from innovation. These are the owner/shareholder, the organisation, the employees, and the customers. 

Owner/Shareholder: Innovation increases the value of the organisation, leading to an increase in their own wealth.

Organisation: Successful innovation will lead to happier, more loyal customers with a better focus on them. Innovation also leads to an increase in the usage of an organisation's products and services, as well as an increase in revenue, profits and market share.

Employees: Innovation creates an interesting place to work, and opportunities to grow your career ( up-skilling and/or re-skilling) and receive recognition. All key components to retaining, attracting and having a well motivated and focused team.

Customers: Innovation results in better products and/or services that better meets the needs of the customer and hopefully exceeding their expectations.

Path For Innovation

The model starts with someone in the organisation having the vision to see future opportunities to increase value. The business case step sees the innovation being taken to the next level to begin developing it. This is followed by the creation of a prototype for what the innovation could look like. The business process involves taking a step back to examine the current business processes to see how they fit with this innovation and determine what business processes are required

This leads to potential organisation change depending on the need to design new business processes for the innovation. You would then need to consider what changes are needed to get the innovation to work. This could be anything from hiring more employees to up-skilling/re-skilling current employees and providing additional training. Lastly, society means determining how the innovation will impact your customes/market - Will they want it? What general good would this do?

Although this model appears to be sequential, like a sort of 'waterfall' project management style, it is actually much more complicated than that. The path to innovation is an iterative process, where changing one element can influence what you end up delivering at the end. An idea of this iterative process is given in the image below:

Areas of Innovation

There are four areas of innovation. These are finance, process, offering, and delivery. What may seem surprising to some is that Finance is the key area of innovation. Not products, processes, or services. The reason finance is the most important area for innovation is because the economic value of technology/product/service remains latent until it is commercialised.

Power of the Business Model

The power of developing the right type of business model it shines a light on the illusion that developing new products which meet customer needs will ensure success. This may be the case for the product but not necessarily for the innovator. For example, the table below shows four different instances where a company had innovation and developed a product, however, it was quickly copied by other companies with more successful results:

Building a Business Model Building a business model includes three separate areas. These are:

1. Mapping

Mapping out an innovation and its impact on a business is probably more suited to innovations in current markets/products. It begins by looking at the core value proposition and tracing through the resources and cost associated with supply. Similarly for revenue. Clearly you would only proceed with the innovation where revenue exceed costs.

2. Effectuation

This method is used when looking at new markets. It is the space where information is hard to obtain.. Using this method you begin by questioning how you analyse a market for a new business when there's not enough information. This action to generate information helps to combat dominant logic - the knowledge you have within your current sector/s. The additional information will help with the success rate of your innovation.

"Innovation distinguishes between a leader and a follower" - Steve Jobs, Apple

3. Leadership

Leadership is a key ingredient in the innovation process. There is a danger that innovating may divert resources from current activity and create a competitive exposure. It may also lead to dilution of your core business. The danger is that the organisation rejects the new innovation. So leadership not only means driving innovation it means moving an organization in two possible directions at the same time.

What was hinted at throughout this blog was the need to have data and to make decisions driven by data. While the data may not always be complete, and very rarely perfect, it offers the best approach for success. It's in the generation and integration of data where GeoDirectory operates, with both supplying and turning raw data into information. Take a look at  the kind of information we produce on the residential and commercial property markets. You never know, you may find a new opportunity in the reports. Links to these blogs are at the end.

Conclusion

To summarise the blog, we discussed how innovation can be narrow and product focused, or wide and focused on creating value across the organisation for all stakeholders. We looked at how innovation occurs in four areas, with the most important and impactful area being Finance. We also explored the extent of how commercialisation is dependent on the business model and the three key areas in relation to this. The underlying assumption throughout is that each organisation’s core advantage or USP is essentially being eroded by competitors and/or market movements. With this being the case, the key message to take away from this blog is that unless you innovate you risk going out of business. To quote William Pollard, "Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow."


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